We implement a four-step process to guide you in meeting your workforce skill development needs:
We start by clearly defining your organization's goals and strategic objectives. The first step is to determine what level of employee performance is needed. The current performance level is assessed, barriers to closing the "performance gap" are identified, and performance outcomes and learning objectives are established.
The second step is to identify training and work environment solutions. Working closely with Human Resources, performance based programs are designed in a format that is aligned with learning objectives and encourages maximum skill development. Customized course content often includes documentation actually used in the workplace.
Program implementation is the third step. We work closely with management and other key stakeholders to ensure learning support is in place throughout the entire process. Application of new skills is emphasized during the training sessions and continues even after completion of the program.
Evaluation and Measuring Impact
The last step is to assist in the evaluation of workforce performance improvement and strategies for keeping the newly acquired skills alive.